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Working of Knowledge Management System


Level 1 - Creation of strategy for Knowledge Management System

This level involves a process where the best practices of the organization are listed and accumulated. A strategy is evolved for accumulation of entire gamut of the organizational and personal knowledge. Identify 
organizational needs/objectives in line with the systems needs/ objectives

Level 2 - Technical Infrastructure and Knowledge Resources 

bbbb This level would involve the design of repository, collaboration, dissemination, and hardware specifications. Technology requirements as in Capture, Store, Search, Retrieve, Message, Structure, Navigate, Share, Collaborate, Synthesize, Solve, Recommend, Integrate, Maintain in Detail the process and functionality scope of the system, 

After knowledge is created, it needs to be codified, accessed and transferred again. 

Level 3 - Grouping of Knowledge

This level would involve the proper grouping of all the knowledge accumulated during level 2. Knowledge can be classified in the following groups: Individual Group/Project/Corporate. 

Individual Knowledge: Acquisition of knowledge would involve the following, search, filter, integrate, capture, store, validate and personalize the entire process. It would also let the user learn, analyze, interpret, comment, evaluate, explore and classify the intellectual asset of the person. 

Groups/Project Knowledge: Individualistic knowledge to be integrated with the group. What counts here are the integration, management and recording capability of the group knowledge. Each individual should be competent enough to know what’s happening in his/her group. 

Corporate knowledge: This would cover the knowledge of the organization, policies, practices, market trends, industry trends and the like, integration of external sources in the knowledge base.

Level 4 - Delivery of Knowledge

This level would require the knowledge office to measure the performances of the corporate and the individual performances after effective dissemination of knowledge through the KMS. The information, which has been gathered, has to be used effectively for better performance of the organization and the individual


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